Make Every Customer Feel Special.
Relay finds the best customers and creates perfect messages for them. It auto creates personalized bundles and discounts that makes them want to buy more.
VIP Treatment for Hidden Gems
Give your best customers the recognition they deserve
Sarah spends $2,400 yearly but gets generic discount emails like everyone else
Automatically creates exclusive early access invites and personalized product recommendations that make her feel truly valued
Second Chances That Matter
Turn hesitation into heartfelt customer care
Marcus left $127 in his cart because he wasn't sure about sizing and return policy
Sends a personal styling guide with his exact measurements and a worry-free return guarantee that shows you care about his confidence
Thoughtful Recommendations
Suggest products like a caring friend would
Emma bought a camera but doesn't know she'd love the perfect lens that would transform her hobby
Creates gentle 'Complete your passion' suggestions with photography tips that feel like helpful advice from a friend
Welcome Back Like Family
Make returning customers feel missed and appreciated
Jake hasn't shopped in 6 months but his purchase history shows he'll love your new winter collection
Crafts 'We saved something special for you' messages with items picked just for his style and preferences
Convenience with Care
Offer subscriptions that feel like personal service
Lisa reorders her skincare routine every 6 weeks but has to remember and place each order manually
Suggests a 'Never run out of your favorites' subscription that feels like having a personal beauty assistant
Perfect Timing, Every Time
Reach out exactly when customers need you most
David's coffee supply runs low every 3 weeks, and he always waits until he's completely out to reorder
Sends 'Your coffee is running low' reminders with his favorite blend ready to ship, like a thoughtful friend checking in
VIP Treatment for Hidden Gems
Give your best customers the recognition they deserve
Sarah spends $2,400 yearly but gets generic discount emails like everyone else
Automatically creates exclusive early access invites and personalized product recommendations that make her feel truly valued
Second Chances That Matter
Turn hesitation into heartfelt customer care
Marcus left $127 in his cart because he wasn't sure about sizing and return policy
Sends a personal styling guide with his exact measurements and a worry-free return guarantee that shows you care about his confidence
Thoughtful Recommendations
Suggest products like a caring friend would
Emma bought a camera but doesn't know she'd love the perfect lens that would transform her hobby
Creates gentle 'Complete your passion' suggestions with photography tips that feel like helpful advice from a friend
Welcome Back Like Family
Make returning customers feel missed and appreciated
Jake hasn't shopped in 6 months but his purchase history shows he'll love your new winter collection
Crafts 'We saved something special for you' messages with items picked just for his style and preferences
Convenience with Care
Offer subscriptions that feel like personal service
Lisa reorders her skincare routine every 6 weeks but has to remember and place each order manually
Suggests a 'Never run out of your favorites' subscription that feels like having a personal beauty assistant
Perfect Timing, Every Time
Reach out exactly when customers need you most
David's coffee supply runs low every 3 weeks, and he always waits until he's completely out to reorder
Sends 'Your coffee is running low' reminders with his favorite blend ready to ship, like a thoughtful friend checking in
From Numbers to Loyal Customers
The Personalization Struggle
Every Customer Gets the Same Treatment
Your VIP customers who spend $2,000 yearly get the same 'flash sale' emails as first-time browsers. You know personalization matters, but finding the right segments feels impossible with thousands of customers.
Campaign Creation Takes Forever
You spend hours crafting the perfect email copy, designing offers, and building segments for each campaign. By the time you launch, the opportunity has passed and your team is burned out.
Sending Feels Like Guesswork
You have Klaviyo set up but struggle to know when to send what to whom. Most campaigns feel generic because you lack the insights to make each customer feel truly special.
How Relay Makes It Special
AI Finds Your Hidden Customer Gems
Relay's pattern analysis automatically discovers your most valuable customer segments—VIP buyers, cart abandoners, perfect cross-sell opportunities—that you never knew existed.
Perfect Copy & Offers, Instantly Created
For each segment, Relay auto-generates personalized email copy, smart product bundles, and strategic discounts that make every customer feel like you wrote it just for them.
Send to Klaviyo with One Click
No more campaign setup headaches. Review your personalized campaigns and launch them instantly to your Klaviyo lists. From insight to inbox in minutes, not hours.
Transform every customer interaction from generic spam to personal care. Start making each customer feel valued today.
Get early accessHow Relay Makes Customers Feel Special
Four simple steps to transform every customer interaction from generic spam to personal care.
Connect Your Store
Link Relay to Shopify and Klaviyo in minutes. We analyze your customer data to understand who deserves VIP treatment and who needs a gentle nudge.
Discover Your Hidden VIPs
Our AI finds customers who spend big but get treated like everyone else, plus those perfect cross-sell opportunities that actually help people.
Create Personal Messages
Generate emails that make each customer feel valued. Smart product suggestions, thoughtful discounts, and copy that sounds genuinely personal.
Send via Klaviyo
Review and approve, then launch with one click. Your customers receive messages that feel crafted just for them, delivered through your existing Klaviyo setup.
Ready to Go?
Beta customers get Free Access with a voice in shaping a product that works for you.